What is RAP?
RAP stands for “ready at printers” and is the same as ‘ex-works’ or ‘bound copy date’. This is not the date the books sail from Port. The actual departure date, depending on the destination, can be Saturday, Monday or Thursday following the date of RAP.
What if my courier won’t deliver to a PO Box address?
It is accepted practice in the Middle East Countries for parcels to be sent to PO Boxes as long as the telephone number is on the airway bill.
What is ETA?
ETA stands for “Estimated Time of Arrival”. It is when the books are due to be delivered.
Why can’t I contact the plant on Fridays?
This is their one-day weekend and Saturday and Sunday are working days. Any query you send on a Friday will be answered and waiting for you on the Monday morning.
What is the time difference between the UK and Dubai?
They are GMT + 4 hours i.e. 12.30 pm UK is 4.30 pm in Dubai – in the summer (BST) this changes to + 3 hours.
What is the time difference between the UK and Bahrain?
They are GMT + 3 hours i.e. 12.30 pm UK is 3.30 pm in Bahrain – in the summer time (BST) this changes to + 2 hours.
Oriental Press (UK) Ltd
New House, 67–68 Hatton Garden, London EC1N 8JY
Tel: +44 (0) 20 7841 5170 Fax: +44 (0) 20 7242 3115
www.orientalpress.co.uk
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